Output Sports

We have answered some of the most commonly asked questions about the V2 Sensor below.

V2 Sensor Commonly Asked Questions

What to do when the Capture app keeps asking you to calibrate even though you have completed all seven steps, and the surface and setup issues that usually cause it.

My sensor still says "Calibration Required" after calibrating

Troubleshooting a sensor that shows no light on the charger, charges but won't power on, or runs flat far quicker than it should - and what we need to arrange…

Sensor won't turn on, won't charge, or is losing charge quickly

Why reps get skipped and why velocity can vary between similar reps - covering calibration, strap placement, the countdown timer, technique, and how to send us the raw file.

Missed reps or inconsistent velocity readings

Why a paired sensor drops out mid-session in busy multi-rack environments, and how to set up so it doesn't happen.

Sensor keeps disconnecting during a session

Firmware & Calibration Update

Elizabeth Kinsella-Kent

Leon Foley

V2 Sensor

Making Elite-level Sports Science Simple &amp; Scalable

Download on iOS

Download on Android

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