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How to report an issue within the Capture V2 app

Curious about the signals behind a metric or having trouble with an exercise? Report the issue and our tech team can help.

Julian Eberle avatar
Written by Julian Eberle
Updated over 2 months ago

How To Use Report An Issue

  1. Navigate to the exercise you would like to perform.

  2. Complete the exercise as normal.

  3. On the results screen, click “Report Issue”.

  4. Within the pop-up window, you have the option of sending a message.

  5. Click “Submit”.

  6. If the report has successfully been sent you will receive a pop up letting you know it has been reported.

Important: You cannot report an issue on custom exercises.

Important: You need to have an internet connection in order for the reported issue to send.

Important: You can only use this function after the immediate completion of an exercise.

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