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How to Keep Members Engaged Between Testing Days

Written by Leon Foley

Testing days create energy, but the value can fade if members do not see or use the results again until the next assessment. A simple engagement plan keeps the benchmark visible without turning every week into another maximal test.

Start with a clear result

After testing, every member should understand:

  • Their score or primary result

  • Their strongest area

  • Their main development priority

  • What they will do next

  • When progress will be reviewed

Avoid sending a complex dashboard without interpretation. The coach’s short explanation is what turns the data into a useful experience.

Schedule the next review

Communicate the next testing window before the athlete leaves the first event.

The current Output HCT guidance recommends a full retest every 8–12 weeks. Other advanced assessments may use a different interval depending on the quality being trained, the athlete and the programme.

A scheduled date creates a reason for members to engage with the intervening training block.

Use weekly challenges strategically

Weekly challenges should complement the programme, not replace it. Alternate between sensor and non-sensor activities so the campaign remains accessible.

Examples include:

  • 10–5 RSI challenge

  • Countermovement-jump consistency challenge

  • Maximum quality wall balls within a defined period

  • 5 km benchmark or pacing challenge

  • Mobility consistency challenge

  • Personal-best rather than highest-score challenge

Provide one standard protocol for every participant. If the rules change between members, the leaderboard loses meaning.

Use relative leaderboards

Absolute leaderboards reward the highest score. Relative leaderboards can recognise improvement against an athlete’s own previous performance.

Relative rankings may be more engaging for mixed-ability groups because beginners and experienced athletes can both compete on progress.

Before launching a leaderboard:

  • Choose the exercise and metric

  • Define the time period

  • Decide whether ranking is absolute or relative

  • Confirm the movement standard

  • Explain how ties or invalid attempts will be handled

  • Check that the feature is available in the gym’s package

Make the challenge understandable

Every challenge should include:

  • The purpose

  • The movement standard

  • The scoring metric

  • The number of attempts

  • The deadline

  • How the result will be recorded

  • How winners or progress will be recognised

A short demonstration video can reduce confusion and improve consistency.

Connect challenges to the training plan

Challenges are more valuable when they reinforce the current coaching theme.

For example:

  • During a plyometric block, use a controlled reactive-strength challenge

  • During HYROX preparation, use a relevant station or pacing challenge

  • During a movement-quality focus, recognise consistency or improvement rather than extreme range

  • During a strength phase, use supported velocity feedback where barbell training is part of the programme

Do not introduce a maximal challenge that conflicts with recovery or the planned training load.

Use Output features to make progress visible

Depending on package availability, coaches can use:

  • Post-set review feedback

  • Athlete dashboards

  • Group dashboards

  • Leaderboards

  • Relative rankings

  • PDF dashboard exports

  • Historical data

  • Athlete-level app access

Select the smallest number of views that help the member understand progress.

Create a simple communication rhythm

An example rhythm is:

After testing day

Share the result, one priority and the next review window.

Week 1

Explain the training focus and how it connects to the result.

Week 2

Introduce a simple challenge or skill focus.

Week 3

Share a coaching tip or member example.

Week 4

Use a low-burden check or relative leaderboard where appropriate.

Week 5

Remind members what will be reassessed and how to prepare.

Week 6 or later

Review the selected advanced tests when appropriate. For the full HCT, retain the current 8–12-week recommendation unless your official protocol is updated.

Encourage sharing without pressuring members

A shareable score or leaderboard can build community, but participation in public sharing should be optional.

Good practice includes:

  • Asking permission before featuring a member

  • Avoiding public display of sensitive or unnecessary personal information

  • Celebrating improvement as well as top performance

  • Giving members control over whether their result is shared

  • Keeping incentives simple and transparent

Reward behaviours, not only outcomes

Recognition can include:

  • Largest relative improvement

  • Most consistent participation

  • Best movement-quality progress

  • Strongest support of other members

  • Completion of the full training block

  • A new personal best

This broadens engagement beyond the highest-performing athletes.

Review what worked

After each cycle, review:

  • Participation

  • Completion of the challenge

  • Retest attendance

  • Member feedback

  • Social sharing

  • Coaching time required

  • Whether the challenge supported the programme

  • Whether members understood their results

Keep the activities that produce useful engagement and remove those that create admin without improving the member experience.

Key takeaway

The goal between testing days is not constant testing. It is to keep the result connected to training, make progress visible and give members a clear reason to return for the next assessment.

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